Effective Oct 1st, 2022 Download PDF
We have services that help people make reservations for activities such as Skydiving and many other support services to go with this. Our services include:
KEY INFORMATION INDEX
1. YOUR PRIVACY CONTROLS
You have choices regarding the information we collect and how it's used
This section describes key controls for managing your privacy across our services. You can also visit the Privacy Settings page, which provides an opportunity to review and adjust your privacy settings. In addition to these tools, we also offer specific privacy settings in our app Burble Me. This has a section to control privacy settings there as well.
Managing your information
When you're signed in, you can review and update your information. For example you can edit your personal information in the burbleMe App and also edit your skydiving history. Go to Settings
Decide how your data is used in your interaction with the Activity Center. For example you can decide if you an activity center can access your account by either adding yourself to their account or providing them with an access PIN Go to Settings
Manage your preferences about marketing communication from both Burble and the activity centers you patronize. Go to Marketing Settings
Information displayed about you
Control what others see about you across Burble Services For example you can decide if other participants can see your name on the app and manifest you on flights. Go to Settings
Integrity and Retention of Personal Information
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at burblesoft.com. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Burble is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. For access, correction, or deletion requests you may contact Burble Software Company at
2. EXPORTING & DELETING YOUR INFORMATION
Exporting, removing or deleting your information
You can export a copy of your information or delete it from your Burble Account at any time
You can export a copy of content in your Burble Account
. Download via the BurbleMe App or
. Send a request to firstname.lastname@example.org
To delete your information or your account, you can:
. Send a request to email@example.com
In some cases, we retain data for limited periods when it needs to be kept for legitimate business or legal purposes. We try to ensure that data is protected from accidental or malicious deletion. This means there may be delays between when you delete something and when copies are deleted from our active and backup systems.
3. INFORMATION BURBLE SOFTWARE COLLECTS
Help understanding the types of information we collect as you use our services
We collect information about you in order to provide services related to your activities.
Information you create or provide to us
When you create a Burble Account, purchase a product, download a software update, or utilize Burble services, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
When you register for and/or participate on Burble forums, Burble may collect the information you provide about those people such as name, mailing address, email address, and phone number.
Even if you aren't signed in to a Burble Software Account, you might choose to provide us with information - like an email address to sign up for an activity with one of our providers for example a skydiving center. We also collect the content you create, upload, or receive from others when using our services. This includes things like skydiving log book entries, messages between yourself and other participants using the Burble Me App
Information we collect as you use our services
Your apps, browsers & devices
We collect information about the apps, browsers, and devices you use to access Burble services The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.
We use various technologies to collect and store information using 3rd party services such as google analytics, including cookies, pixel tags, such as browser web storage or application data caches, databases, and server logs.
Your location information
We collect information about your location when you use our services if you have chosen to enable features in Burble that require GPS information.
The types of location data we collect depend in part on your device and account settings. For example, you can turn on location tracking on a device that has GPS available whilst you are engaged in an activity. This can potentially be used to locate you in the event you are injured and are unable to call for help. It should not be relied on as a substitute for emergency services.
Collection and Use of Non-Personal Information
We also collect non-personal information ? data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where an Burble product is used so that we can better understand customer behavior and improve our products, services, and advertising.
If we do combine non-personal information with personal information, then the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Burble may use this information in our marketing and advertising services.
5. USE OF DATA
How Burble uses your data
Provide our services
We use your information to deliver our services, like creating your reservation at an activity center.
Enabling your activity center to communicate with you
The activity you engage in generally requires communication between yourself and the activity center. They may communicate with you to inform you of changes to your itinerary for example. They may also communicate with you to let you know about other services they provide. You have the right and the ability to control this communication. To edit your choices follow this link Privacy Choices
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your interaction with our reservation process. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Burble's products, services, and customer communications.
Communication with you
We use information we collect, like your email address or phone number, to communicate with you directly. For example, we may send you a notification if an activity center updates your information.
The personal information we collect allows us to keep you posted on Burble's latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you don't want to be on our mailing list, you can opt out at anytime by updating your preferences. By default any new account created within the EU will be opted out.
We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
6. SHARING YOUR INFORMATION
When Burble shares your information
We do not share your personal information with companies, organizations, or individuals outside of Burble except in the following cases:
With your activity Center.
Your activity center will have access to your personal data in order to provide services to you. Examples of an activity center would be a Skydiving facility, a ziplining facility and a diving adventure provider. An activity center will not have access to your personal data unless you
- 1) create your burble account through them by making a reservation or purchasing services from them
- 2) add a facility as a chosen service provider through Burble
- 3) provide them with a PIN to import your existing account "
With your consent
We'll ask for your explicit consent to share any sensitive personal information. We will clearly explain what the purpose of sharing this data is.
For external processing
Your activity center may export data which includes your personal information if you give them permission to do so.
For legal reasons
We will share personal information outside of Burble if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
We may share non-personally identifiable information publicly and with our partners. For example, we share information publicly to statistics within industries that make use of our services.
Burble may share personal information with companies who provide services such as information processing, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Burble operates.
It may be necessary ? by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence ? for Burble to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
To provide location-based services on Burble products, Burble and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Burble computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Burble and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services, if applicable.
Third-Party Sites and Services
Burble websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
7. DATA TRANSFER
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with some legal frameworks relating to the transfer of data, such as the EU-US Privacy Shield Framework.
Protection of Personal Information
Burble takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Burble online services use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. You must use an SSL-enabled browser such as Chrome, Firefox, Internet Explorer or Safari. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.
When you use some Burble products, services, or applications, or post on a Burble forum or chat room, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
All Burble products are built with strong security features that continuously protect your information. We always use encryption to keep your data private while in transit and in storage.
COMPLIANCE & COOPERATION WITH REGULATORS
Privacy Shield Compliance
In compliance with the Privacy Shield Principles, Burble Software Company commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Burble Software Company at:
The Privacy Shield requires that, "In the context of an onward transfer, a Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. The Privacy Shield organization shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage."
Your personal data is stored by Burble Software Company to provide enrollment services so that you may sign up for activities with companies that use Burble Software to sell and manage their services.
Example: Activity provider Skydive Tecumseh provides skydiving services. When you purchase a skydive through Skydive Tecumseh at https://bookings.skydivetecumseh.com Burble Software is providing the data storage and management services to support this.
You may at any point ask to be forgotten. You may contact Burble Software Company at firstname.lastname@example.org or by calling +1 734-545-8015 should you require assistance.
ABOUT THIS POLICY
Our Company-wide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Burble employees and strictly enforce privacy safeguards within the company.
If we receive a formal written complaint, we will initially contact the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
When this policy applies
Changes to this policy
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